Return Policy
Last Updated: July 16, 2024
Thank you for shopping with T5 UAE. We are committed to providing you with the highest quality products and excellent customer service. Please read our return policy carefully.
Damaged Products
If you receive a damaged product, please contact us within 14 days of the delivery date to arrange for a return or exchange. Items must be returned in their original condition and packaging.
How to Initiate a Return
- Contact Us: Email our support team at support@t5uae.com or call us at: +97152660 9416
to report the damaged item. - Provide Details: Include your order number, photos of the damaged product, and a brief description of the issue.
- Return Instructions: Our team will provide you with return instructions and a return shipping label if applicable.
Conditions
- Returns are only accepted for damaged products.
- Items must be returned in their original condition and packaging.
- Returns must be initiated within 14 days of the delivery date.
We do not accept returns or exchanges for change of mind. If you have any questions about our return policy, please contact us at info@t5uae.com
Thank you for choosing T5 UAE!
